olb365 Terms of Use
These terms set out the rules governing your account and use of olb365. We frame them in plain language so you understand what happens when you register, deposit funds, place a wager, request a withdrawal, or close your account. These terms apply to all users accessing our platform from any device—desktop, mobile browser, or app—in jurisdictions where our service is legally available.
We at olb365 operate our platform under strict compliance with applicable financial and gaming regulations. Our account policies, settlement procedures, and payment processing reflect Indonesian financial conventions and respect local banking holidays such as Idul Fitri, Idul Adha, Imlek, and Nyepi. Before you join olb365, please read these terms in full. Continued use of our platform after registration signifies your acceptance.
If any term is unclear or if you have questions about how our policy applies to your account or a specific situation, our support team is available through your account dashboard in Indonesian and English.
Account Opening and Your Obligations on olb365
When you register on olb365, you create a personal account linked to a single email address. Each email can register only one account. You must provide accurate personal information (full name, date of birth, phone number, address) and confirm your email address via a verification link we send immediately after registration.
Before you can deposit or withdraw, we require phone verification (via OTP) and, for larger accounts or withdrawals, identity document verification (national ID card, passport, or driving licence). This verification process protects your account and ensures compliance with Indonesian financial reporting standards.
Your account is personal and non-transferable. You are responsible for maintaining the confidentiality of your password and email. If you believe your account has been compromised, contact our support team immediately. We do not hold liability for unauthorised access if you have shared your credentials or failed to secure your email account.
Deposits, Withdrawals, and Payment Processing
We accept nine deposit and withdrawal methods in Indonesia: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). Deposit minimums typically start at our welcome offer for digital wallets and mobile banking; bank transfers may have higher institutional minimums. Withdrawal minimums are our welcome offer across all methods.
Deposits via digital wallets or local payment typically credit immediately. Bank transfers may extend to the next business day. On public holidays, settlement may delay by 24–48 hours. We display all estimated timelines in the deposit and withdrawal interfaces before you confirm—no surprises at processing.
All deposits and withdrawals are tied to a verified account. We encrypt payment data end-to-end; your banking credentials never touch our servers. Payment providers handle authentication; we receive only settlement confirmation. Withdrawal requests require two-factor verification (email link or phone OTP) before processing.
Bonus Terms and Promotional Conditions
We may offer promotional bonuses tied to first deposits or seasonal events. All promotional terms are published separately from these account terms. Bonuses are subject to wagering conditions, time limits, and game restrictions specified in the promotion details. We reserve the right to modify or withdraw bonuses without notice.
Bonuses are not real money—they are credited as play balance. Winnings derived from bonus play may carry withdrawal restrictions until wagering conditions are met. If you withdraw your account before wagering conditions are satisfied, any remaining bonus balance is forfeited.
Market Settlement and Dispute Resolution
Settlement of sportsbook and esports decisions follows official tournament results published by relevant organisers. For Liga 1, Piala AFF, or Champions League matches, we settle based on data from official league sources. For esports titles such as Mobile Legends or Free Fire, we reference official tournament broadcasts and published standings.
If a match is postponed or cancelled, affected bets are suspended pending rescheduling. If a match is replayed due to technical fault, settlement occurs on the final official outcome. If settlement data is unavailable or disputed, we retain the bet in pending status until official clarification emerges.
For live-dealer tables (roulette, blackjack, baccarat, Dragon Tiger, Sic Bo), settlement is instantaneous. The dealer announces results verbally and on-screen; your account balance updates in real time. If a technical error causes an incorrect settlement, we review footage and correct your balance.
Settlement rules are published in advance
Before you place any wager on olb365, we display the exact settlement rules for that market. You can review what conditions determine a win or loss. If settlement is ambiguous after an event concludes, we investigate using official sources and notify you of the outcome.
Dispute Escalation
If you believe a settlement decision on olb365 is incorrect, contact our support team within 7 days of settlement with documentation (screenshots, match official results, or broadcast links). We review all disputes and respond with our findings. If we confirm an error, we correct your balance and provide written explanation.
If you remain unsatisfied after our investigation, disputes may be escalated to an independent third party for final review. This process typically takes 14 days. Any binding arbitration decision is final.
Account Closure and Fund Recovery
You may close your olb365 account at any time through your account dashboard. Outstanding balances are paid to your verified withdrawal method within standard settlement windows. Closed accounts cannot be reopened under the same email; if you wish to return, you must register a new account with a different email address.
We do not charge closure fees. However, if you have outstanding bonuses with unsatisfied wagering conditions, those bonuses are forfeited upon closure.
Jurisdiction Notice and Access Restrictions
olb365 services are available only in jurisdictions where online gaming is legally permitted. We do not offer services in jurisdictions where gaming is prohibited by law. Users are responsible for verifying that their jurisdiction permits access to and use of olb365.
We reserve the right to restrict or terminate access to users in any jurisdiction at our discretion, particularly if we determine that local law prohibits our service. If access is restricted, any outstanding account balance is paid to your verified withdrawal method.
If you access olb365 from a jurisdiction where our service is prohibited, you do so entirely at your own risk. We are not liable for any legal consequences arising from your access in prohibited jurisdictions.
Our Data Security and Privacy Obligations
We at olb365 encrypt all payment data using TLS 1.2 and store sensitive information (account numbers, identity documents) in segregated, access-restricted systems. Your balance and betting history are retained for as long as your account remains open; after closure, we retain records for 7 years to comply with Indonesian financial reporting requirements.
We do not sell, rent, or share user data with third parties except where required by law. Payment processors (DANA, e-wallet, banks, mobile banking operators) receive only settlement confirmation, never your full details. See our separate Privacy policy for detailed data handling practices.
Our olb365 Commitments
- Transparent settlement rules published in advance
- Encrypted payment processing and fund segregation
- Dispute resolution within 7 days of escalation
- Clear bonus terms and no hidden charges
User Responsibilities
- Verify jurisdiction legality before access
- Keep password and email secure; we are not liable for compromised accounts
- Accept all market settlement decisions based on official sources
Amendments and Term Changes
We reserve the right to amend these terms at any time. Material changes are communicated via email to your verified address at least 14 days before the effective date. Continued use of olb365 after the effective date signifies acceptance of amended terms. If you do not agree with changes, you may close your account before the effective date without penalty.
General Limitations and Liability
olb365 provides our platform "as is" without warranties of any kind. We do not guarantee uninterrupted access, data accuracy, or specific outcomes. We are not liable for damages arising from service interruptions, technical errors, or third-party payment processor failures—except where prohibited by law.
Our maximum liability for any single claim against olb365 is limited to the amount you have deposited in your account. This cap does not apply to claims arising from our gross negligence or wilful misconduct.
Contact and Support
Questions or disputes regarding these terms should be directed to our support team through your account dashboard. We respond to inquiries in Indonesian and English. You may also reach us via the Help section listed in your account menu. All communications are logged for your protection.